Doug Sheridan

Doug Sheridan

EnergyPoint Research

Doug Sheridan is managing director and founder of EnergyPoint Research in Houston, Texas, an independent market-research firm specializing in the measurement and monitoring of customer satisfaction and supplier performance in the global energy industry. Previously, Sheridan held commercial and corporate positions in the US natural gas sector. He’s been active in a number of industry associations, including the National Petroleum Council, and is regularly sourced for analysis and opinion concerning energy industry trends and issues, particularly in the area of customer satisfaction and supplier performance.

  • When two companies and cultures come together, change is often required—certainly with the seller, but often with the buyer as well. Caught in the middle are customers, who rarely feel like winners.