Soft Skills
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Bill Robb of Profit Improvers takes a contrary position on the importance of meetings and other facets of daily work life. -
Why conflicts often occur on the job, and how to overcome them.
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Understanding the rationale behind the decision-making process can help you identify the importance of the issue, issues behind the “real” issue, and what really needs to happen to get things done.
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The rudiments of speaking and listening in personal and group settings.
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