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Sizing a person’s “operating box” for making decisions and taking actions to make room for ingenuity and affordable mistakes provides opportunities for his and the organization’s learning. Which factors affect the resizing of the box and how can the limits be adjusted to encourage continued growth?
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Mediocre leadership crushes employee gold and can be the unwitting source of unforeseen organizational outcomes.
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If an organization has a culture that implicitly or explicitly rewards short-term productivity, what happens to safety numbers? Up or down? And why is that?
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The secret ingredient to good soup is good broth. In the same way, culture makes the difference between reliable high performance and mediocrity in an organization.