Organizational learning is a key success factor for improving safety and reducing the probability of incidents. Insight into the quantity and nature of incidents and deficiencies in general is prerequisite to organizational learning. For employees to report on such occurrences there must be a ‘just culture,’ where issues can be discussed freely and underlying causes investigated and corrected without fear of punitive actions. This paper focuses on the relationship between blame and just culture and safety, and what is necessary to change from a blame culture to a just culture.
Introduction
Improvement in the organizational learning process is necessary to reducing the probability of incidents.
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