• You don’t need to have a formal position of authority to have influence in your organization. While those in authority may change people’s behavior through coercion or clout, influential leaders use their knowledge and soft skills to establish trusting relationships and sway people’s minds and hearts.
  • Business, management, and leadership skills, also known as soft skills or nontechnical skills, can and should be developed early in one’s career, preferably before receiving a promotion to a leadership position. These case studies illustrate the advantages of using business simulations and dedicated learning programs to practice both nontechnical and technical skills …
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